Privacy Policy

Our Privacy Policy sets out how ALTech UK Labelling Technologies Ltd uses and protects any information that you give us when you use our website or call/email directly.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

ALTech UK Labelling Technologies Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Policy is effective from 25th May 2018.

What Information is Collected

We may collect the following information:

  • Name, Company Name and Job Title

  • Contact information including postal address, email address and telephone numbers

  • Your Internet Protocol (IP) address

How and Why the Data is Collected

Personal information is not collected from people who are browsing the pages of our site. We do gather some basic anonymous information so we can monitor which pages are being visited to give the best user experience.

Personal data is collected when you choose to 'Contact Us' with regards to our products or services.

How the Data Will be Used

1. Enquiry Processing

We require your personal data to allow us to contact you and provide the requested information regarding our products and services.

2. Internal Record Keeping

We may need to contact you if we need to obtain additional information for order and service processing, to check our records are correct and up-to-date, and to maintain relations regarding consumables, servicing and maintenance.

3. Marketing

We will send you information about the products and services of ALTech UK. We may contact you via email, post, or telephone. You can stop us from contacting you for marketing purposes at any time.

We don't rent or buy data lists from other organisations and businesses.

Who We Share Your Information With

We use a third-party provider, MailChimp, to deliver occasional product and/or company information. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our correspondence. For more information, please see MailChimp's privacy notice. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of the email.

We will not sell, distribute or lease your personal information to third parties.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we Use Cookies

A cookie is a small file that is stored on your computer and allows websites to 'remember' you, either for the duration of your visit (a 'session cookie') or for repeat visits (a 'persistent cookie'). Cookies allow websites to, among other things, remember if you have logged in or not, remember your preferences and tailor your experience of the website.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to meet our customer's needs and expectations. We only use this information for statistical analysis purposes and the data is not personally-identifiable.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us and the data provided by your browser (i.e. what type of browser you are using).

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer; however, this may prevent you from taking full advantage of the functionality of a website.

Google Analytics

When someone visits www.ALTech UK.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

YouTube

ALTech UK has integrated components of the Internet video portal YouTube on this website.

You can find further information about YouTube at: www.youtube.com/intl/en/yt/about/.

Whenever you visit one of the individual pages of this website which is operated by ALTech UK and on which a YouTube component (YouTube video) is integrated, the Internet browser on your device will automatically prompt the respective YouTube component to call up a display of the corresponding YouTube video. During this process YouTube and Google are informed about the specific subpage of our website which you visited.

If you are also logged into YouTube, YouTube recognises when a subpage containing a YouTube video is called up and which specific subpage of our website you are visiting. This information is collated by YouTube and Google, and is assigned to your YouTube account.

The YouTube component always informs YouTube and Google that you visited our website if you are also logged into YouTube at the time our website is called up; this happens irrespective of whether or not you click on a YouTube video. If you do not want this information to be transmitted to YouTube and Google, you can prevent it by logging out of your YouTube account before visiting our website.

Data protection regulations published by YouTube are available on the link given above.

Links to Other Websites

Our website contains links to other websites. Our privacy policy only applies to this website so when you link to other websites you will need to read their own privacy policies.

Controlling your Personal Information

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.

You may request details of personal information which we hold about you under the GDPR and Data Protection Act 1998. If you would like a copy of the information held on you please write to ALTech UK Labelling Technologies Ltd, Unit 2220, Central Park, Western Avenue, Bridgend, Mid Glamorgan, South Wales. CF31 3RT

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at ALTech UK Labelling Technologies Ltd, Unit 2220, Central Park, Western Avenue, Bridgend, Mid Glamorgan, South Wales. CF31 3RT or emailing us at dataprotection@altech-uk.com